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How to fix the Location Permission should be set to "Allow all the time" error message

Update your Location settings to allow the Roshal Health app to better track your location

Affected Users: Android users with phones on Android 16.0 operating system and One UI 8.0 operating system.

If you are an Android phone user seeing this error in your Roshal Health app, follow the instructions below to update your Location settings.

 

  1. Open the Settings app on your phone

  2. Scroll down and select Apps, then scroll through your apps or search for Roshal Health to come to the App info page:

  3. Select Permissions to get to this screen:

  4. On that screen, look for and select Location. You will be brought here, where you will want to select Allow all the time.

  5. If you go back one screen, it should look something like this now, and it should say Allowed all the time under the Location permission:



  6. Go back to the Roshal Health app, and the message should be gone!

    • You can double check that by going to Menu in the Roshal Health app, then selecting Help -> Check Settings and it will tell you if everything is good now.


                  

 

If you are still having issues after making that change, please contact the IT Helpdesk at it-helpdesk@roshalimaging.com .