Troubleshooting Nectar Login and User Access Issues

Why can't I log in to Nectar?

If you cannot log in to Nectar, the IT Helpdesk can help with login access. Common causes include an incorrect password or an expired account. Contact them at it-helpdesk@roshalimaging.com for assistance. 

What should I do if my user profile is missing from Nectar?

If your user profile is missing completely from Nectar, contact HR directly to request that your profile be added. HR is responsible for adding users to Nectar.

When are PRN users added to Nectar?

PRN users are added to Nectar after 90 days from their hire date. If you believe you should have been added sooner, contact HR for assistance.